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1000+ Chandeliers & Ceiling lamps en Wall lighting
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Return and exchange policy

Return and exchange policy

Returns

After receiving the chandeliers or mirrors, you have 7 working days to return the lamps in their original packaging and in their original condition.
If the lamps or mirrors have been damaged in any way, the right of return will lapse. After good reception of the return shipment, Kroonluchteratelier De Rode Hoeve will ensure that the full purchase price will be refunded to the customer within 30 days, excluding the calculated shipping / delivery costs. The return of the delivered goods is entirely at the expense and risk of the buyer.
The following steps must be followed:
1) Send an email to info@kroonluchtercollectie.nl with the mention of the article which will be returned.
2) The package must be sent by registered mail to the following address: Kroonluchteratelier De Rode Hoeve, Bovenpad 10, 8096 RN Oldebroek, T: 0031-6-53777466. If the chandelier is delivered, the chandelier must also be collected again. The costs for collecting the chandelier are € 150.
Note: If the lamp, chain and / or cord are specially made for you, you will receive a voucher from Kroonluchteratelier De Rode Hoeve at the value of the purchase price excluding any shipping / delivery costs. This voucher can be used at Kroonluchteratelier De Rode Hoeve.

Exchange

It is possible to exchange the purchased lamp or mirror. You will receive a gift voucher at the purchase price excluding shipping / delivery costs that you can spend at Kroonluchteratelier De Rode Hoeve.

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